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Is AI-powered VoIP the next step?

The use of artificial intelligence (AI) is becoming increasingly common across numerous industries. In fact, AI-powered Voice over Internet Protocol (VoIP) technology is reshaping business telecommunications. These are the features your company will benefit from the most. Interactive voice response (IVR) systems with conversational AI An IVR system is designed to automatically respond to customer […]

Microsoft 365 data loss protection: A quick and easy guide

Businesses of all sizes and across all sectors are turning to Microsoft 365 for the productivity-boosting benefits it offers. Many also choose the subscription service for its robust security features designed to safeguard against cyberthreats of all kinds. To make the most out of these functionalities and ensure your business data’s security, follow these tips. […]

Tips to avoid common browser security dangers

Being tricked into visiting malicious websites and getting your computer infected with malware is not the only way your business data can get compromised. By browsing the net without using security measures, your computers and data could get into trouble. FYI: your web browser knows a lot about the sites you visit, including the credentials […]

Here are 5 mistakes to avoid when investing in IT

Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers, among other outcomes. But if you really want to maximize the returns you gain from any new tech investments, make sure to avoid these common mistakes. Spending without finding the […]

Easy steps to remove bloatware from your Windows 10 computer

Laptop buyers are always seeking the most efficient and most user-friendly devices. So it came as a bit of a shock when the highly acclaimed Windows 10 operating system was found to be riddled with bloatware — unwanted pre-installed software that takes up space and computer memory. New PCs and laptops are always fun to […]

Don’t be a victim of watering hole attacks

With cybercriminals continuously developing new ways to infiltrate networks and steal user data, it is more crucial than ever to stay one step ahead of these perpetrators. Protect yourself from one of the most common methods that cybercriminals use to inject malware into computers: watering hole attacks. The term “watering hole” colloquially refers to a […]

3 Simple tips for thwarting cybercriminals

Advances in technology have made life easier but have also enabled cybercriminals to improve their techniques. This can be a big blow to small-business owners who often take data security for granted. To keep your business safe, follow these simple tips. Cover your webcam If Facebook founder Mark Zuckerberg, former FBI Director James Comey, and […]

Mobilize your VoIP systems

Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially members of your staff who are working remotely. The challenge is how you can expand your VoIP […]

PowerPoint Presenter Coach: Now greater availability & power

Launched in 2019, Presenter Coach has helped PowerPoint users become more confident in-person and on-camera presenters. It utilizes artificial intelligence to provide users with suggestions on how to improve their pitch, pacing, and word choice, among many others. Initially, it was only available in PowerPoint for the web, but today, you can use it across […]

Cloud-based ERP and its benefits

Using the cloud is so common these days that most small- and mid-sized businesses (SMBs) have at least one cloud service supporting their operations. An increasingly popular cloud-based service is enterprise resource planning (ERP). But what is it? And what are the advantages of using a cloud-based ERP solution? Here’s a quick and informative overview. […]